Social Media in 140 Characters or Less
Adam Vincenzini asked fellow tweeters to define what social media is in this blog post in the twitter format of 140 words or less. Here I copied and pasted the three that resonated most with me.
@Beth_Carroll: Social media is about building relationships and harnessing those relationships to build networks and interact
I like this definition because of the usage of the word ‘relationships’. Social media is all about relationships, and not only starting, or building, relationships, but also growing them and making meaningful connections to aid your professional life.
@MarketingVeep Social media shrinks time and place’ it imposes a stark brevity; it leads strangers to each other; gives booming voice to a whisper; turns two legs into an army
I think this definition of social media is so eloquently put, almost like a poem you must dissect. So, lets break it down. First, shrinks time and place. In this day and age, brevity is key. People are busy and bouncing around from one place to another so being able to get updates quickly and easily is essential. and brevity. Next, ‘it leads strangers to each other’. This piece of the definition really resonates with me because I feel so blessed to have these tools like twitter that make it possible for an insignificant public relations undergrad to connect with important influential people in the field. Finally, ‘it gives a booming voice to a whisper’. This part of social media is so groundbreaking because for the first time, consumers have a HUGE voice in commerce.
Social Media Monitoring-Ethical or Not? That is the question
With the incredible phenomenon that is social media, it came as no surprise when companies like radian arose monitoring the social mediums. However, there is a heated debate about the ethics of social media monitoring.
Some people find social media monitoring to be ethical in that everyone has the same opportunities. What I mean when I say this is that everyone has an equal opportunity to view other companies information. It is not as if one company is sneaking a peek at something they are not supposed to see. They are only monitoring what is being said. There is also something to be said for the fact that this social media monitoring is helping consumers get what they want from the companies products or services.
However, there are those people who find social media monitoring to be unethical. Many people believe social media is for consumers, not companies. A lot of people see this new phenomenon as a way for consumers to speak with other consumers and by adding social media monitoring it is interrupting a conversation they were not invited to join.
I don’t see the harm in social media monitoring. It seems like a logical step for corporations to take to evolve and adjust with the times that are social media. There are too many social media websites to count. How can these corporations withstand this new reality without having some technological way to track what is being said about them?
As a student and consumer, I think there is something empowering about fortune 500 companies being interested in what I say. And on that same note, why would I take the time to discuss different companies if I didn’t want to see some results from them. If social media websites like radian didn’t exist, than my time and energy put into commenting on various products and services would most likely go unnoticed. I applaud this revolutionary step companies are taking and encourage them to continue to view the little people, like me, as an amazing ,previously untapped, resource that will help their businesses flourish.
Reading Notes: Week Three-Groundswell Chapters 4-9
1. “POST” is the plan to submerge oneself in social media.
- People-your customers
- Objectives-what do you want to use the groundswell for
- Strategy-what do you want to get out of the groundswell as far as relationships go
- Technology-blogs, social networks, wikis? what will work best for you
2. Possible Groundswell Objectives for Companies:
- Listening
- Talking
- Energizing
- Supporting
- Embracing
3.How to use the Groundswell to support your customers
- Save research money
- Find sources of influence in target market
- Manage PR crises
- Generate new marketing/product ideas
4.Suggestions for starting a blog
- Listen
- Determine a goal
- Estimate ROI
- Develop a plan
- Design the blog
- Develop a marketing plan so people can find your blog
- Be HONEST
This information comes from Groundswell, by Charlene Li and Josh Bernoff.
Reading Notes: Week Two- Groundswell Chapters 1-3
1. What is the Groundwell?
- “A social trend in which people use technologies to get the things they need from each other, rather than from traditional institutions like corporations”
2. The groundswell comes from three different sources combined:
- People
- Technology
- Online Economics
3.People possess “emotional motivation” to enter the groundswell:
- keeping up friendships
- making new friends
- giving into social pressure
- altruism
- fascination of humans
- creative impulse
- validation impulse
- connect with people who share the same interests
This comes from Groundswell, by Charlene Li and Josh Bernoff
Interviewing: Body Language and Nonverbal Communication
I remember reading once that 97% of communication is nonverbal. Knowing this to be true, we must all really REALLY be conscious of our body language ESPECIALLY in interviews. I am graduating college in May so, I will soon be embarking on my fair share of interviews. I have researched what experts suggest on this topic and compiled a list of the tips I found most helpful and applicable. I separated them by different body regions!
- FACE-
- Smile, often! This shows humility and good spirits. Both important in a prospective employee.
- Maintain eye contact! And never, ever, ever roll your eyes at anything your interviewer asks.
- Hands-
- Try to not have too weak a handshake(this can suggest low self-confidence) or too strong a handshake (this may come off as aggressive)
- Don’t fidget with your hands. It makes you seem nervous and jittery. People want to hire confident calm people.
- Body
- Sit up straight in your chair. This is a piece of your mother’s advice that you really want to carry out during the interviewing process.
- Don’t shrug your shoulders during an interview,ever. Even if you can’t think of an answer to a question, never resort to the shoulder shrug. It can come off as disrespectful and unintelligent.
- Clothing/Accessories
- Don’t wear perfume to an interview. Some people do not like the smell of perfume or are allergic. You don’t want to take a chance on this.
- Wear little to no jewelery. Also, make sure whatever jewelry you do wear is small and not flashy. You want to be the star in your interview, not your earrings.
- Do not wear a purse- large or small. Instead carry a briefcase.
I want to thank What to Wear on an Interview, How to Use Nonverbal Communication in Hiring and How to Use Proper Body Language
Blog Comments-The Glue that Holds Social Media Together
I must first admit that I am a self-proclaimed newbie to social media. While I have kept a blog for nearly a year now, I have yet to fully devote myself to this creative and revolutionary communicative outlet. I began my blog last year for my introduction to public relations class and have been asked to use my blog for practically every class in my major. For a while I didn’t understand why I wasn’t “getting into” blogging like I had with Facebook( an addiction I’m afraid to admit). Then one day it hit me!
I didn’t enjoy blogging because I was having no interaction with other bloggers. I wasn’t commenting on their blogs and they certainly were not commenting on mine. So, I would like to take this opportunity to pledge my allegiance to commenting on other blogs at least three times a week in 2010. I figure that if I read other people’s blogs not only will it spark some ideas for my blog, but also hopefully, it will inspire my social media peers to take a gander at mine!
Commenting on other’s blogs is the glue that connects us through this crazy Internet highway. I figured I should do some research before I embark on my new “blog commenting” journey. Here are some tips I found from Grammar Girl!
- Be Respectful- While this may seem like an obvious rule, there are far too many internet critics who are really crossing the line. Yes, of course you can disagree, I urge you too, but do it in a way that provokes deep thinking. remember, you catch more bee’s with honey!
- Keep it Short- One point/idea per comment and no more than 300 words. It is a comment, not a blog post.
- Determine Your Motivation- Before you start writing figure out the message you are trying to get across. This makes your comment more logical and thus, more likely to be read.



Cover Letter Tips for the Public Relations Majors
The anxiety that occurs before and during writing that three to four paragraph letter in which you ask potential employers to “buy” you in a sense, can almost be too much too bare. What should I include? What should I leave out? Does this sound to pretentious? Are my word choices attractive to the right types of people? Plus a dozen more questions that flood one’s mind before writing their resumé cover letter.
We have all been, or will be, there and when searching the internet for help the information overload is truly outrageous. In this blog I have compiled some of the top tips I have gathered when it comes to writing the perfect cover letter for the PR professional.
- First, take the time to recognize the fact that this cover letter is your foot into a very important door, your potential employers. In fact, jobbankusa.com says that for a public relations position, the cover letter is, in essence, your interview since public relations is based on communication. What is a better gauge of someone’s communication skills than how they sell themselves in a cover letter?
- DO YOUR RESEARCH AND PLAN for crying out loud! This step is so vital because it shows the companies you are applying to that you are committed to it’s overall goal. jobbankusa.com suggests a few questions you should consider before/while writing your cover letter:
- - What is the company’s mission statement and what are their areas of expertise?
- - What specific position are you applying for and how are you adept to perform the tasks of this position?
- - Who is going to read your letter?Know their specific title and (for God’s sake) spell their name correctly. This could potentially, not only, aggravate and offend your interviewer but, suggest that you do not pay attention to detail and are sloppy.
- - What is the first, second, and third most important business problems that your position will be expected to solve? Which strategies and tactics would you implement? And, why do you enjoy solving these business problems?
3. Familiarize yourself with Netiquette- a term coined by Virginia Shea in her book, Netiquette, which is a list of ten rules corporate Americans should follow when communicating with each other over the web. In this day and age you are no doubt going to be e-mailing your cover letter and resume to potential employers and you should be very sure that the e-mail accompanying these is suitable. GOOD WRITING IS KEY.
4.Be brief and direct. Worktree.com says this is important because the people who are reading your letter are inevitably busy and do not want to sort through descriptive words upon more descriptive words.
5. Edit and proofread your cover letter – TWICE. Maybe even three times. Allow someone you trust to read your letter and make notes. Than read through it a few times and read it out loud to make sure it is phonetically appealing.
These are the tips I found most useful and also most widely recognized among many sources. The specific sources I used for this blog are: jobbankusa.com, rileyguide.com, and worktree.com.
Happy job hunting!
Top 5 Things I learned in Public Relations Research
Public Relations research has definately been a one of the hardest courses I have taken in college, however, it has also been the most helpful and skill building. I learned a lot in this class and I have listed the most important things I learned in the class below.
5.)KNOW YOUR CLIENT: This semester I had the privelege of working with a real client and pitching them ideas about how to help a certain cause in their organization. My group and I took it upon ourselves to personally visit the client, Center in Excellence in Teaching, two different times simply to get a feel for the workplace and the people in it. We also made it a priority to meet and greet the head of our organization so when it came to the day we were to present, he would recognize our faces, and we would in turn have a familiar face in the crowd. Knowing your client well gives you a huge leg up on the competition and ensures you do not do any work/research that has already been done.
4.)GATHERING DATA IS HALF THE BATTLE: Obtaining raw data through surveys and focus groups proved to be quite the challenge. Our group had a very low return rate on e-mail linked surveys and only 2 individuals indicated they would participate in a focus group. Basically what I am trying to say here is that do not fret if gathering data seems tough, it is. Knowing this going into it will help alleviate stress.
3.)DESIGN OF SURVEY SHOULD BE STRATEGIC: When designing your survey, the layout is incredibly important. You want to start with easier questions at the beginning and leave the more difficult questions for the end. You want to make sure your questions are easily understandable and lend themselves to answering. Also make sure you are using the correct question formatting for the correct questions. Know the difference between a likert scale, open-ended questions, multiple answers and so on. Put yourself in the questionnaire taker’s shoes and see which type of format works most effectively.
4.)PLANNING IS KEY: I cannot stress this point more. Plan, plan, plan, plan, and then plan some more. Throughout public relations research projects you are going to have a million different balls being thrown your way all the time (especially if you are in the team leader role). Also, more than likely, you will be working in a group and while individually you may be able to pull something together last minute, trust me when I say, in a group arena this is NOT possible. Organize your work and plan far ahead in advance to make sure everything will be done with time to spare.
5.)BE ETHICAL AND CHECK TEAMMATES WORK: This is by far the most important thing I learned while in Public Relations research. Ethical public relations is so important and a big part of this is using your own work. I know this seems like a no-brainer but I unfortunately had a woman on my team this semester who found it completely “ethical” to copy and paste paragraph after paragraph of someone else’s work, which brings me to my next point – DO NOT BLINDLY TRUST ANYONE. This is your job, your income, your reputation on the line and someone else can ruin it for you with a drop of a hat. Check their work and do not sign anything unless you are 100% sure nothing is plagiarized.
Like I said earlier, a tough, tough class, but completely worth the life lessons it taught me. Thank you Ms. Nixon for treating us all like adults and as though we are in the real world, because that phase in our life is just around the corner!
The Diving Bell and Butterfly
My school had a viewing of the 2007 Cannes Film Festival Winner, The Diving Bell and Butterfly. This was based on a book that was actually a true story. Russell Union hosted the film a couple weeks ago and I have to say I really enjoyed the film. Subtitles have never bothered me, so this was not a difficult adjustment. The make-up of the audience consisted mostly of what appeared to students and professors. I caught myself wondering how many students attended only to fulfill a school obligation and how many came solely for entertainment purposes. The movie was set in France and thus french was spoken. I am not totally familiar with France but I do know that it is a beautiful place and the scenery in this movie was gorgeous. I believe that the film did give an accurate portrayal of the culture firstly because the actors were speaking in french. I know this may seem like a given but it is ridiculous how many films are supposed to take place in foreign places and everyone speaks English with bad accents. The worst case of this I have ever encountered was in Valkyrie. Wow that was awful! They were all suppose to be Germans, however they were all speaking in English and everyone had different accents. That movie was dreadful, but back to Diving Bell and Butterfly. The film would probably be categorized as a type of medical drama so I did not learn much about the French culture that seemed to terribly different from the United States. Perhaps the hospital rooms seem a little nicer in France, but nothing really significant due to the plot of the film. In viewing a foreign film I cannot relate to being part of a different culture, however, I do find myself envious of Europeans whenever I watch their movies. They, in general, just seem more intellectual and artsy. Even in the context of this sad movie I wondered how fantastic it would be to live in Paris. Maybe one day I will! I think this viewing was very successful as far as expanding our(GSU students) horizons and becoming more well rounded and cultured. We revere movies like Spider Man, which is great, but there is room to applaud the indie films as well. I will recommend this movie to friends and family for sure!
Public Relations Blog Comments
~How is PR Changing? by Jeremy Porter
~link
~ I am graduating in May with a Public Relations major and am happy to say that I feel very confident with social media. That being said, there has always been a bit of anxiety around this seemingly unpredictable phenomenon, especially as someone trying to enter into a field based solely on being the liaison between corporations and the media or publics. Thankfully, your post has put my worrying mind at ease, at least a little. It is an excellent point you make when you say this is the age of information and that anything anyone could ever need or want to know is right there on our computer screens.I will also make sure to keep these textbooks I previously thought would be good for nothing other than some quick cash at the end of the semester! Thanks a ton!
~ January, 31 2010
February 1, 2010. Blog Comments, Public Relations Practicum, Social Media Monitoring. Leave a comment.